Refund policy

Please choose carefully as we generally don’t offer refunds or exchanges for change of mind. Refunds or exchanges are not offered for used items except in the case of a manufacturing fault.

If the product you have received is faulty or damaged, or not what you expected, please contact us at info@jebeli.com.au straightaway with your order number and we will endeavour to correct the situation. Products that are faulty, damaged, or not as described can be returned for a repair, exchange or full refund as guaranteed under Australian Consumer Law.