DELIVERY COSTS AND TIMES

Our standard domestic shipping charge is $9, and we ship by Australia Post Registered Post E-Parcel Service, which requires a signature upon delivery, so we recommend delivery to an address that is attended during business hours. Every parcel is trackable.

For purchases over $250, Standard Shipping within Australia is free.

Once the order and stock availability are confirmed, items are normally shipped within 2 business days and should be delivered within 5 business days, unless being sent to remote parts of Australia such as NT. Parcels to WA can take between 4-9 business days to be delivered.

EXPRESS DELIVERY

JEBELI Leather offers an Express Post Service for a flat fee of $15.00. 
For guaranteed next day delivery the delivery address needs to be within the Australia Post Express Post Network. To check if your postcode is within the network please visit http://auspost.com.au/parcels-mail/delivery-areas.html. Once the item leaves our workshop we are not responsible for any delivery delays that may occur.

HOW DO I TRACK MY PARCEL?

All regular orders are sent as registered mail using Australia Post’s Registered Post E-Parcel Service. Each parcel has a tracking number and this is emailed to the customer once the items have been dispatched.

RETURNS AND REPLACEMENTS

Please choose carefully, as refunds are generally except where the right to a refund is guaranteed under Australian Consumer Law. 

DOMESTIC SHIPPING

All items shipped within Australia are done so via Australia Post. We endeavour to ship every order a quickly as possible, however some delays can occur. Please allow an additional 1 to 2 business days for processing times.

SERVICE COST (AUD) AND ESTIMATED DELIVERY TIME*

STANDARD $9

3 -5 BUSINESS DAYS (METRO AREAS)

4 -9 BUSINESS DAYS (REMOTE & REGIONAL) 

EXPRESS $15

1 – 3 BUSINESS DAYS 

* Please note that this is an estimate only and we cannot guarantee an exact delivery date, especially to remote and regional areas. Postage times will vary during high traffic times.

TRACKING YOUR ORDER

Upon your order being dispatched you will be sent a shipping confirmation email which will include all your tracking details. These tracking details will enable you to keep an eye on your order’s progress as it makes its way to you.

You can track you order by clicking here.